Booking Information for your stay at Jack's Cottage
We have been accredited Visit England 'We're Good to Go' and the AA 'COVID-19 confident' to show that we have followed and met government and industry Covid 19 guidelines for the safe reopening of self catering establishments.
Please see our Coronavirus Update page for details of the enhanced cleaning and safety protocols in place. We have also decided to leave at least 24 hrs between each stay meaning no guests will leave and arrive on the same day.
In light of the latest Government Tier 3 restrictions from December 2nd, we must stay closed and we will hope to reopen from December 16th with the next availability from Tuesday 29th December.
The cottage will be ready for you from 3pm. We will email to confirm the code for the Key Safe to enable you to 'self check in' and access the cottage, together with other helpful information before you arrive. Departure is by 10am. We regret early check ins or later departures will not be possible.
By accessing the cottage guests will be confirming they have read and accept the Booking Conditions below and:
are not displaying and have not displayed within the previous 10 days, symptoms of coronavirus, are not shielding, self isolating or in quarantine
are agreeing to notify us immediately if you are contacted by NHS Test and Trace and asked to self isolate as cleaning protocols on departure are different if you need to self isolate
agree that if you develop symptoms during your stay and if tested positive will leave immediately to self isolate at your primary residence (full details in the cottage or on request).
if leaving is not reasonably possible you accept you may be liable for any fees for bookings affected by your self isolation at Jack's Cottage
you will notify us if you develop symptoms within 10 days of departure
*** We also advise that only one household bubble books the cottage, as it would be difficult for two households to maintain the advised 2m social distancing rule whilst staying in the cottage.***
A £100 deposit is required on confirmation of booking with the balance 4 weeks in advance of your arrival date. In the event of cancellation, the deposit is non refundable, unless we are able to rebook the dates. We recommend that you take out your own holiday insurancein the event of cancellation, including for Covid19 reasons. If there are further mandatory restrictions requiring us to close, meaning we cannot allow you to stay, we will refund in full.
Payments can be made either by direct bank transfer (preferred) or by cheque. Details on confirmation of booking.
Dogs may be accepted by prior arrangement at the time of booking and for an additional £15 charge per pet per stay. Conditions apply, available on request.
Jack's Cottage is strictly No Smoking. Smoking is not permitted in either the cottage or garden.
Babies in arms welcome, but the stone flagged floors do not make the cottage really suitable for toddlers. A travel cot and high chair are available on request (please bring your own cot bedding).
All bedding and towels are provided.
We cannot accept responsibility for any injury, loss or accidents, personal or otherwise, whilst staying at Jack’s Cottage.
Our website has an SSL certificate and displays the Secure Green Padlock in the address bar allowing you to navigate our site over a secure encrypted connection.
By contacting us via our own website or third parties who list Jack's Cottage as a bookable holiday accommodation, you are giving us your consent to be contacted by us in connection with your enquiry or booking. We will only use your contact details (email, address, phone numbers provided to us) in connection with your enquiry or booking.
Risk Assessments and Cleaning Protocols available on request. Paper copies available in the cottage.